Our policies
Lateness, canceling, kids, redos and the line, in plain words.
Canceling and running late
Tell us at least 12 hours ahead if you need to cancel or move your time. We take no deposit to hold a time. If you are running late, call: we hold your chair for 10 minutes, after that the next person in line may be seated.
If you miss an appointment
If you miss a visit without telling us, we will text to ask if all is well and offer a new time. If it happens again, we ask you to confirm by phone before we hold another time.
Children and companions
Kids are welcome. The kid's cut is for ages 12 and under, in a booster seat, and a parent or guardian stays in the shop. Friends and family can wait on the seats by the window.
If you're not happy
If you are not happy, tell us within a few days and we'll make it right. Call or come by and ask for your barber.
Tipping
Tips are welcome and never expected. They go to the barber who cut your hair, in cash at the chair or on the card machine.
How the line works
Walk-ins sign the board by the door, and the board shows who is next. Waits vary through the day. Booked clients are seen at their booked time and the line moves around them. The line closes 30 minutes before we do.
Questions about a visit?
Call the shop, or book a chair and tell us when you arrive.